Last updated: 24-Nov-25
Welcome to The Chakra Gems!
Your privacy is very important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website (www.thechakragems.com).
1. Information We Collect
We collect information from you in the following ways:
a. Personal Information
When you make a purchase, sign up for an account, or contact us, we may collect:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely through third-party gateways)
b. Non-Personal Information
We may collect non-identifiable data automatically when you browse our site, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on site
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate regarding your order or inquiries
- Improve our website and customer experience
- Send promotional emails (only if you subscribe)
- Comply with legal obligations
3. Payment Information
We do not store or have access to your credit/debit card details.
All payments are processed through secure third-party payment gateways, ensuring your financial information remains protected.
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and analyze website traffic.
You can disable cookies through your browser settings, but this may affect some features of the site.
5. Data Protection
We implement industry-standard security measures to safeguard your personal data. However, no online platform is completely secure, and we cannot guarantee absolute security.
6. Sharing of Information
We do not sell, trade, or rent users’ personal information.
We may share limited data with:
- Service providers (for delivery, payment, analytics)
- Legal authorities (if required by law)
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt-out of promotional communications anytime
To exercise your rights, please contact us at thechakragems@gmail.com.
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.
9. Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website with the “Last Updated” date.
10. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us:
- Email: thechakragems@gmail.com
- Phone: +919274937990