Thank you for shopping at The Chakra Gems! We are committed to delivering your order accurately, in good condition, and on time.
Shipping Coverage
We ship across India. Shipping options and charges will be displayed at checkout based on your delivery location.
- COD option is only available on orders up to ₹2999.
- Orders above ₹2999 can be processed on prepaid basis.
Order Processing Time
- Orders are processed within 1–3 business days.
- Orders are not processed or shipped on Sundays or public holidays.
Shipping Time
- Domestic shipping: Delivery within 4–7 business days after dispatch.
Shipping Charges
- Free shipping on orders above ₹1499 within India.
Order Tracking
Once your order is shipped, you will receive a tracking link via SMS/email. You can track the order through the courier website.
Delays
Delivery times are estimates. Delays may occur due to weather conditions, festivals, courier issues, or customs. We appreciate your patience.
Incorrect Address / Undeliverable Packages
Please ensure your address and contact details are correct at checkout. If a package is returned due to incorrect/incomplete address or failed delivery attempts, additional re-shipping charges may apply.
Thank you for your co-operation.
Questions or Support?
For any shipping-related queries, feel free to contact us:
📧 Email: thechakragems@gmail.com
📞 WhatsApp/Call: +91 - 9274937990