The Chakra Gems
Welcome to The Chakra Gems. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.
1. General
These Terms & Conditions govern your use of the website operated by The Chakra Gems. By accessing our website or purchasing products from us, you agree to these terms.
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of those changes.
2. Products
The Chakra Gems offers spiritual and wellness products including but not limited to:
- Crystal bracelets
- Rudraksha products
- Gemstone jewelry
- Anklets
- Spiritual accessories
- Decorative spiritual items
All products are natural and may vary slightly in color, shape, or texture due to the natural properties of crystals and gemstones.
Product images on the website are for representation purposes. Minor variations may occur.
3. Pricing
All prices listed on the website are in Indian Rupees (INR) unless stated otherwise.
We reserve the right to change prices at any time without prior notice. However, once an order is placed, the price at the time of purchase will remain valid for that order.
4. Orders
By placing an order on our website, you agree that:
- All information provided is accurate and complete.
- Orders are subject to availability and acceptance.
- We reserve the right to cancel any order if necessary.
If an order is cancelled by us after payment, the amount will be refunded to the original payment method.
5. Payments
We accept payments through secure payment gateways available on our website.
Accepted payment methods may include:
- Credit cards
- Debit cards
- UPI
- Net banking
- Wallets or other digital payment methods
All payments must be completed before order processing begins.
6. Shipping & Delivery
Orders are processed within the time frame mentioned on the website.
Delivery times may vary depending on:
- Customer location
- Courier partner services
- Public holidays or unforeseen delays
The Chakra Gems is not responsible for delays caused by courier services or external factors beyond our control.
7. Returns & Exchanges
We strive to provide high-quality products. If you receive a damaged or incorrect product, please contact us within 48 hours of delivery.
Conditions for returns/exchanges:
- Product must be unused and in original condition.
- Original packaging must be intact.
- Proof of purchase may be required.
Customized or personalized products may not be eligible for return unless damaged or defective.
8. Authenticity
We provide authentic and natural products. Some items may come with certificates of authenticity where applicable.
Due to the natural origin of crystals, variations are normal and not considered defects.
9. Spiritual Disclaimer
Our products are intended for spiritual, decorative, and wellness purposes only.
Crystal and gemstone properties mentioned on the website are based on traditional beliefs and should not be considered medical, financial, or professional advice.
The Chakra Gems does not guarantee specific outcomes from using any product.
10. Intellectual Property
All content on this website including:
- Images
- Product descriptions
- Logos
- Designs
- Text
is the property of The Chakra Gems and may not be copied, reproduced, or used without written permission.
11. Limitation of Liability
The Chakra Gems shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Use of products is at the customer's discretion.
12. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall fall under the jurisdiction of the courts located in Gujarat, India.
14. Contact Information
If you have any questions regarding these Terms & Conditions, you may contact us:
The Chakra Gems
Email: info@thechakragems.com
Phone: 9274937990